Karpet: Betrouwbare Tapijten of Problemen Achteraf? Ontdek de Reviews!

Went into the Benton branch on Saturday, and the member of staff ( I apologise I can’t remember her name) was so helpful, polite, friendly & not pushy. She enabled me to choose a carpet relatively stress free (1000’s to choose from) and sort days out for fitting & with help to move bedroom furniture as I can’t do it. Although I don’t have the carpet yet, if that goes as great as my showroom experience- I’d have no hesitation to go back.

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Susan F 1 jaar geleden

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Fantastic service from Shaun in the Hexham branch. Its been a long project renovating my house over the last 18 months. Shaun has diligently and caringly helped in what has sometimes been difficult decisions. He's a great asset to Karpet Mill.

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Christine 2 jaar geleden

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Ik heb onlangs mijn tapijt bij Karpet 24 gekocht en ik kan zeggen dat het een geweldige ervaring was! Het bestellen van het vloerkleed was super eenvoudig en ze hadden veel verschillende opties om uit te kiezen. De prijzen zijn ook echt laag in vergelijking met andere winkels die ik heb bezocht. Wat me opviel is dat, zelfs met de lage prijzen, de kwaliteit van het tapijt fantastisch is. Ik had geen idee wat ik kon verwachten voor deze prijs, maar ik werd aangenaam verrast door de zachtheid, kleurintensiteit en duurzaamheid van het product. De levering was ook supersnel - zoals beloofd kwamen ze de volgende dag aan! Alles verliep soepel zonder problemen of complicaties. Ik ben zo blij met mijn nieuwe tapijt en zal zeker weer bij Karpet 24 bestellen als ik op zoek ben naar goedkoop tapijt!

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Milo van Dommelen 2 jaar geleden

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Avoid this company. Terrible attitude from their staff (we had one fitter storm off in a strop because we asked him to wear a mask due to my pregnancy). They also managed to mess up fitting our bathroom flooring twice, leaving it in a horrible state. Glue all over the flooring, sealing not finished, lumps under the flooring and ruined our skirting. Don’t waste your time with them you’ll just end up having to fix whatever they ruined.

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Ashleigh McClellan 3 jaar geleden

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Carpets are ordered and fully paid for. They were due to be laid tomorrow in three bedrooms which have been emptied. We have just had a phone call to say ‘whoops....it will be mid December before we can get the carpets’ A two month delay is not good enough. Why request and take the remainder of the money 48 hours earlier? The company doesn’t use email which is also frustrating and receipts have to be posted out ‘if requested’

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Yorkie 4 jaar geleden

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Purchased new lino for our kitchen from karpet mills in Hexham. The floor needed levelled prior to fitting so karpet mills organised for ply to be put down. The fitter put a screw through a water pipe which wasnt noticed until a week or so later when the lino started to lift. This has caused substantial damage to our kitchen floor, the whole kitchen will likely have to come out to replace the floor and pipework. We reported this to the branch manager and were told in no uncertain terms that they would not be entertaining this as it was somehow our fault as we didnt explain to the fitter there was pipes there. Kitchen=pipework. They are the most unprofessional, rude and uncaring company we have ever had the displeasure of dealing with and i would avoid at all costs. They will happily take your money and then leave you in limbo.

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Graeme 4 jaar geleden

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Went into the Benton branch on Saturday, and the member of staff ( I apologise I can’t remember her name) was so helpful, polite, friendly & not pushy. She enabled me to choose a carpet relatively stress free (1000’s to choose from) and sort days out for fitting & with help to move bedroom furniture as I can’t do it. Although I don’t have the carpet yet, if that goes as great as my showroom experience- I’d have no hesitation to go back.

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Susan F 1 jaar geleden

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This is the third time we’ve bought from KarpetMills and the service has been exceptional every time. From the initial selection right through to the fitting everything has been spot on even though this last experience was during the lockdown. The sales staff, especially the two Davids, couldn’t have been more helpful. Thank you.

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Diane Wallace 3 jaar geleden

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Fantastic service from Shaun in the Hexham branch. Its been a long project renovating my house over the last 18 months. Shaun has diligently and caringly helped in what has sometimes been difficult decisions. He's a great asset to Karpet Mill.

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Christine 2 jaar geleden

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